- Refund Eligibility:
- Refunds are available for services that have not been delivered or initiated.
- If the service has been partially completed, a partial refund may be issued at the discretion of Akedemia, based on the extent of service provided.
- Requesting a Refund:
- To request a refund, please contact our customer support team within 3-5 days of the purchase date.
- Provide your order details, including the service purchased, date of purchase, and reason for the refund request.
- Processing Time:
- Refunds will be processed within 5-7 working days from the date of approval of your refund request.
- Once processed, the refunded amount will be credited to your original payment method or bank account within 5-7 working days, depending on your bank’s processing time.
- Conditions for Refund:
- Refunds are subject to verification and approval by Akedemia.
- Refunds will not be issued for services that have been fully delivered or completed.
- Administrative fees, transaction fees, and any non-refundable charges related to the service may be deducted from the refund amount.
- Non-Refundable Services:
- Certain services, such as custom solutions or personalized consultations, are non-refundable once the service has commenced.
- Changes to the Refund Policy:
- Akedemia reserves the right to modify or update this refund policy at any time. Any changes will be communicated through our official channels.
- Contact Information:
- If you have any questions about our refund policy, please contact our customer support team at contact@akedemia.in